Refund Policy

Our commitment to fair pricing and quality work.

All Sales Are Final

Due to the custom and digital nature of our music production services, all sales are final and non-refundable. Once production has begun on a custom project, or once a licensed track has been delivered, we cannot offer refunds.

Our pricing is fair and competitive, and we invest significant time and resources into every project. We stand behind the quality of our work and are committed to delivering exactly what you need.

Why We Have This Policy

  • 1.Custom Work: Each production is created specifically for your project and cannot be resold or repurposed.
  • 2.Digital Delivery: Once digital files are delivered, they cannot be "returned" in a traditional sense.
  • 3.Fair Pricing: We price our services fairly and transparently, reflecting the true value of the work delivered.
  • 4.Resource Investment: Production begins immediately upon project confirmation, with dedicated time and creative resources allocated.

Our Commitment to Your Satisfaction

While we don't offer refunds, we are fully committed to delivering work that meets your expectations. Here's how we ensure you get exactly what you need:

Clear Communication

We discuss your requirements in detail before starting any project to ensure we understand exactly what you need.

Revision Rounds

All custom productions include revision rounds to refine the track until it meets your brief specifications.

Detailed Briefs

We work from detailed project briefs and reference materials to ensure alignment before production begins.

Quality Guarantee

Every track is professionally produced and quality-checked before delivery to meet commercial standards.

Exceptions

In rare cases, we may consider partial credits or adjustments at our sole discretion if:

  • There is a significant technical issue with the delivered files that cannot be resolved
  • The final delivery substantially deviates from the agreed-upon brief (after revision rounds)
  • Production has not yet begun on a custom project

Any such considerations are handled on a case-by-case basis and are not guaranteed. We encourage open communication throughout the production process to avoid any misunderstandings.

Questions?

If you have questions about our refund policy or concerns about a project, please contact us. We're always happy to discuss and find solutions.

Ready to Get Started?

Let's discuss your project and ensure we're aligned before production begins.